Privacy Policy

Not Just Pets is committed to ensuring that your privacy is protected. Any information that we collect about you will only be used lawfully in accordance with the Data Protection Act 1998.

What information we collect

We collect information in order to answer any queries that you may have, process an order(s) that you have placed and to provide you with the best possible service. We may collect the following information:

•Your Name

•Address

•Telephone/Mobile/Fax Number

•Email Address

•Interests

This information will help us to fulfill your order. We use ‘cookies’ on this site which help us to track which pages our customers and visitors are going to and which pages they are not. This helps us to provide a more user friendly site and we can improve and tailor our website to our customers/visitors needs.

A ‘cookie’ is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the ‘cookie’ helps analyse web traffic or lets you know when you visit a particular site.

A ‘cookie’ in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline ‘cookies’. Most web browsers automatically accept ‘cookies’, but you can usually modify your browser setting to decline ‘cookies’ if you prefer. This may prevent you from taking full advantage of the website.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All online purchases are processed using PayPal so you can be assured that your payment details are secure. PayPal uses Secure Socket Layer 3.0 (SSL) or higher. To view PayPal’s safety advice please click on the link below:

www.paypal-marketing.co.uk/safetyadvice/PayPalSafeForBuyers.htm

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties, other than passing your contact information on to the shipping company that we use to get your order delivered to you, unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at our head office address: Bath Pet Centre, 7B Lower Borough Walls, Bath, BA1 1QR or emailing us at: info@notjustpets.co.uk.

Once your order has been completed and delivered we will not email you in the future unless you have given us your consent.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to: Bath Pet Centre, 7B Lower Borough Walls, Bath, BA1 1QR. If you believe that any information we are holding on you is incorrect or incomplete, please write to us, as soon as possible, at the above address. Alternatively you can email us at: info@notjustpets.co.uk. We will promptly correct any information found to be incorrect.