Seaside Snaps and Beach Beauties! In honour of #NationalDogDay

This month we invited our customers to have “holiday pics” taken in our #Frome store in honour of #NationalDogDay – how? We put up a beach backdrop and invited customers in with their dogs to take a frolic on the “beach” and get their seaside snap.

The result was fabulous – we have made a video of all the lovely doggies who took part and have a collage up in store of all the photos. Below we share some of those photos with you for your delight.

For the full album, head over to our Facebook page to check out the Seaside Snaps album here https://www.facebook.com/media/set/?set=a.782900763843733&type=3

Some owners were happy to have a lazy lounge on the beach too with their dogs and others let their pooches pose in the limelight.
Billy looking cool in his sunnies
Poppy’s owner was feeling the heat, so donned a hat!

We had 34 lovely doggies take part and they were all amazing!

Ursa sports a sunny lei

Our own Ursa took part – she loves the beach and couldn’t resist. She also picked a prop to use!

Uncle Bryn on the Beach, being an absolute angel.

One of the cutest candidates was certainly Uncle Bryn who was an absolute star on the day! Everyone loves Uncle Bryn.

Our HUGE thanks again to everyone who took part. As this hot weather continues, please remember to make sure your pet is kept cool and hydrated. We have plenty of cooling products in store and if you need advice about any of our products, just call us at the store (number below).

Checkout the cool and cute “Seaside Snaps” video here. https://fb.watch/mVukC97ZOP/

Don’t forget we also have a website at www.notjustpets.co.uk and please join us by following our Facebook page at www.facebook.com/NotJustPetsFrome. We also have a sister store at Larkhall – and a Facebook page at www.Facebook.com/NotJustPetsLarkhall.

Visit us in person in Frome at 1 Market Place, Frome, BA11 1AG, Tel: 01373 462068

or 3 Lambridge Buildings, Larkhall, Bath, BA1 6RS, Tel: 01225 447216

Not Just Pets moves to No. 1 Market Place!

So we have done it! In just under a month, we have moved from our old premises at Irongates, to the wonderfully bright and central spot known as No. 1 Market Place, Frome. It was a mammoth task which involved some tricky downsizing in some areas and expansion in others, but we hope our customers like the new, open shop space and layout. We took our graphics from our logo with us and the fabulous folk at N3 Display Graphics helped us come up with some vibrant vinyl designs for our windows. We hope you like them!

Large bright front windows

The new shop only differs from our old one in that we no longer sell animals, fish and reptiles – something we had to stop doing during the first lockdown. None of our other services have changed though and the most important thing we will continue to offer is FREE local delivery to our customers. We take telephone orders on 01373 462068 and customers can pay over the ‘phone or online via BACS or by PayPal, whichever is easiest. We love to see our customers though, so if you can, do pop in and say hi, you’ll be so welcome, owners and pets alike!

Customers and their dogs love coming in to the new shop!

We also offer a tag engraving service on-site and weighscales for your dog, plus we are more than happy to help you with harness and coat fitting, just ask! If you can’t find what you need in store, do please ask us – we will be more than happy to order something in and this usually only takes a day or two.

We have all Covid procedures in place to make it a safe environment for everyone and we ask customers for now to please wear a mask in store, unless exempt for medical reasons. So do come along to No. 1 Market Place and visit with us – but if you cannot come to us for any reason just ring to place your order – or why not check out our fabulous website at www.notjustpets.co.uk

Our cartoon dog shows people where to find us and we get to look out on to the Market Place!

Find us on Facebook at www.facebook.com/NotJustPetsFrome and Instagram and Twitter at @NotJustPets

Not Just Pets 10 year Anniversary Charity Open Day a Huge Success

We celebrated our 10th anniversary last month here in our Bath city centre store with a big party and a fun game challenge by the Abbey in Kingston Parade. We managed to raise over £250 for local animal charities. Greyhound rescue West of England and Swindon Reptile Rescue.

The theme of the day was fun, fun, fun with animal education thrown in as always and the staff all dressed in glad rags and local and tourist folk were invited to participate in various ways.

A big draw for the weekend was having celebrity dog listener Tony Knight give a very funny and informative talk to customers on the day. He also ran a three day dog behaviour course based at the store, and the feedback from the participants was fabulous. Not only did they learn so much about themselves and their dogs but they had lots of fun too.

Customers enjoyed cakes, coffee, animal handling, advice and more, and went away with a party bag each, various freebies and samples and probably a raffle ticket.

Janine Tozer owner of the store says “We couldn’t be happier with the outcome of the day. We would like to say huge thank you to all the fabulous local businesses and to our suppliers who gave prizes, samples, or who attended on the day to give nutrition and behaviour advice. A very big thank you indeed goes to Tony Knight, celebrity dog listener and Andy from Rolf Hagen for the Nerf challenge. Our team of staff were brilliant on the day and we would like to thank all our lovely customers who came in and took part. They seem to have a lot of fun too. We were delighted to be able to raise some valuable funds for Greyhound Rescue West of England.”

The raffle was a huge success raising a grand total of £132! The prizes were kindly donated by Society Cafe, Eric Snook’s toyshop, MacDonald Bath Spa Hotel , Shakeaway, Roman Bath and The Fashion Museum, Spirit Photography and also many suppliers including Happy Pet, Ancol and Trixie

We were able to treat all the customers who attended the open day to samples and offers due to the generosity of the companies that supplied free samples and products for prizes. A huge thank you to Applaws, Barking heads, Beapher, Burgess, Burns, Canagan, Wofytrade, Company of Animals, Ezydog, Johnsons, Rosewood, Supreme, Tetra, Kong, Pooch and Mutt, Nature’s Way, Green and Wild and Fish4dogs.

We would like to thank you all for the support. It is lovely to be a part of the Bath community.

 

We look forward to welcoming you in store soon; remember we are open in our Bath store 7 days a week!

Any ideas and suggestions you have will be welcomed. You can follow us in many ways:

Facebook                Twitter             Pinterest

 We are now on Instagram! – notjustpets Follow us and see some fantastic photos!

We run regular photo competitions, quizzes, offers and promotions on our Facebook and Twitter pages, so why not “like” or “follow” us today! 

Get in touch via any of the above, or via our website or email at bathpets@aol.com or telephone us on 01225 461461. Or simply pop in, you’ll be welcome!

 

 

 

Not Just Pets Wins PPRA Retailer of the Year 2015!

We have some fantastic news to share with you all! Not Just Pets has won the prestigious award of Pet Product Retail Association (PPRA) Retailer of the Year for 2015!

The PPRA presented their annual awards at the PATS show this week. The awards are seen as the Gold Star Standard in pet product industry.  The PPRA asked suppliers to choose the retailer of the year using the criteria of business etiquette, professionalism, reputation and store ambience.

“Each member of staff provides excellent, friendly customer service and is always willing to spend time with customers as well as provide after-sales care,” the PPRA said.

The retailers are nominated by their suppliers and one said: “This business [Not Just Pets] goes the extra mile to ensure their customers are well informed, and their needs are catered for in all aspects of pet matters.”

The staff members here in Bath and Frome are delighted to receive this recognition for their work.  The award means a lot to them as it shows their hard work and dedication to the customers and animals has paid off.

“I get to work with some fantastic people who only ever have the best interests of both their customers and the animals in mind. Who would not enjoy that.” Dale Taylor.

“In my time with the company I have had fantastic support and this allows us to develop our skills in a positive environment; personally I have gained confidence in working in retail. I have a passion for animals and it makes me proud to be able to say that I work in a company that puts animal welfare first and that is always looking for ways to further enrich the lives of animals both in store and at home with our customers.” Hannah Coombes.

Janine and Mike Tozer owners of Not Just Pets said

“We are thrilled to win this award and especially as we had no idea we had been nominated by our suppliers. We are very proud of all the team members of Not Just Pets as this really highlights their commitment and hard work and their dedication to good customer service, backed up by sound knowledge with a friendly approach. Fantastic!”

 

We look forward to welcoming you in store soon; remember we are open in our Bath store 7 days a week!

Any ideas and suggestions you have will be welcomed. You can follow us in many ways:

Facebook                Twitter             Pinterest

 We are now on Instagram! – notjustpets Follow us and see some fantastic photos!

We run regular photo competitions, quizzes, offers and promotions on our Facebook and Twitter pages, so why not “like” or “follow” us today! 

Get in touch via any of the above, or via our website or email at bathpets@aol.com or telephone us on 01225 461461. Or simply pop in, you’ll be welcome!

Festive fun and Christmas time at Not Just Pets

Christmas is in full swing and with two weeks to go to the big day everyone is on Christmas count down. We have put together some gift ideas for you and your pets and there is plenty in store to choose from.

            

We have a selection of accessories and gift ideas for small animals. Rabbits, guinea pigs, hamsters, mice, rats and other small animals love accessories and treats. Treat your small animal to Christmas stockings, Christmas hides and Chubes, Reindeer hamster bed and tasty chews and treats.

We have Christmas stockings available for small animals, dogs and cats. These enable your pets to join in with the festive fun in a safe way. These have animal safe chocolate and treats. The cat and dog stockings contain a fun toy and the small animal stocking contains a safe chew toy. There is a range of dog stocking depending on what your dog like. Some dogs prefer treats and some prefer toys!

         

Here is a Christmas collection of toys and treats for your festive feline. A lovely cosy bed, a Yeowww catnip candy cane, a festive collar, tasty cat treats, a stocking stuffed with treats, Christmas toys and Lily’s kitchen Christmas dinner for cats.

The store is overflowing with Christmas gift ideas for dogs. Here is a small selection of what we have available in store.  Choose from a selection of cuddly toys, Christmas themed festive jumpers, cosy beds, tasty chewy treats. Do not forget Lily’s kitchen Doggy Christmas dinner and treats!

We have a great range of festive fashion so your dog can get involved with the fun this Christmas! Santa coats, beards, antlers and hats. Here is Luna wearing a snowman sweater – we have sizes for tiny dogs up to German Shepard sizes and beyond!

      

There is so much more available in store and we look forward to seeing you this Christmas time.

 

You can watch our Christmas video on Youtube – Not Just Pets Christmas 2015

We hope that this has given you some great gift ideas for this Christmas. Let us know what you think! We are on Facebook, Twitter, Pinterest, Youtube and Instagram.

We look forward to welcoming you in store soon; remember we are open in our Bath store 7 days a week!

Any ideas and suggestions you have will be welcomed. You can follow us in many ways:

Facebook                Twitter             Pinterest

 We are now on Instagram! – notjustpets Follow us and see some fantastic photos!

We run regular photo competitions, quizzes, offers and promotions on our Facebook and Twitter pages, so why not “like” or “follow” us today! 

Get in touch via any of the above, or via our website or email at bathpets@aol.com or telephone us on 01225 461461. Or simply pop in, you’ll be welcome!