Tag Archives: awards

Not Just Pets Wins PPRA Retailer of the Year 2015!

We have some fantastic news to share with you all! Not Just Pets has won the prestigious award of Pet Product Retail Association (PPRA) Retailer of the Year for 2015!

The PPRA presented their annual awards at the PATS show this week. The awards are seen as the Gold Star Standard in pet product industry.  The PPRA asked suppliers to choose the retailer of the year using the criteria of business etiquette, professionalism, reputation and store ambience.

“Each member of staff provides excellent, friendly customer service and is always willing to spend time with customers as well as provide after-sales care,” the PPRA said.

The retailers are nominated by their suppliers and one said: “This business [Not Just Pets] goes the extra mile to ensure their customers are well informed, and their needs are catered for in all aspects of pet matters.”

The staff members here in Bath and Frome are delighted to receive this recognition for their work.  The award means a lot to them as it shows their hard work and dedication to the customers and animals has paid off.

“I get to work with some fantastic people who only ever have the best interests of both their customers and the animals in mind. Who would not enjoy that.” Dale Taylor.

“In my time with the company I have had fantastic support and this allows us to develop our skills in a positive environment; personally I have gained confidence in working in retail. I have a passion for animals and it makes me proud to be able to say that I work in a company that puts animal welfare first and that is always looking for ways to further enrich the lives of animals both in store and at home with our customers.” Hannah Coombes.

Janine and Mike Tozer owners of Not Just Pets said

“We are thrilled to win this award and especially as we had no idea we had been nominated by our suppliers. We are very proud of all the team members of Not Just Pets as this really highlights their commitment and hard work and their dedication to good customer service, backed up by sound knowledge with a friendly approach. Fantastic!”

 

We look forward to welcoming you in store soon; remember we are open in our Bath store 7 days a week!

Any ideas and suggestions you have will be welcomed. You can follow us in many ways:

Facebook                Twitter             Pinterest

 We are now on Instagram! – notjustpets Follow us and see some fantastic photos!

We run regular photo competitions, quizzes, offers and promotions on our Facebook and Twitter pages, so why not “like” or “follow” us today! 

Get in touch via any of the above, or via our website or email at bathpets@aol.com or telephone us on 01225 461461. Or simply pop in, you’ll be welcome!

Ashley Wins Two Awards at the Bira Highstreet Conference and Gala!

 Ashley Gale, Manager of our Not Just Pets branch in Larkhall has won two awards at the British Independent Retailer Association (bira) conference and gala held on Thursday 15th May 2014 at the Cotswold Water Park. The awards were presented by Chris Barrie of Red Dwarf and Brittas Empire fame.

Ashley’s first award was for the Young Retailer of the Year in his division of Pet Product Retailer Association (PPRA).

After winning his division, Ashley was then up against four strong candidates, who had won their divisions, for the overall award. The other divisions included hardware, cookware, agriculture, gardening, pet and fashion, across the UK. The judges were unanimous in their vote and chose Ashley as winner of the British Independent Retailer Association (bira) UK Young Retailer of the Year.

Ashley was nominated for this award after all his hard work and dedication to the company. At the age of 16 in 2005 Ashley joined Not Just Pets as a Saturday worker. Enjoying his work and engaging with the business and customers, Ashley progressed and last year was offered the manager position at the Larkhall Store.

Ashley’s prizes include Champagne, certificates and two plaques as well as a place at the prestigious Oxford Summer School for Retail at Oxford University. The School offers the best training and development for retail managers.


Not Just Pets owner Janine Tozer said “We are absolutely delighted and thrilled for Ashley to win this award and we are very proud of him. The prize of a place at the Oxford Summer School for Retail is fantastic and, from an ex-graduate of that school I can confidently say he will thoroughly enjoy it and will learn so much. Ashley deserves this award for his hard work and commitment to our Company. He is always organized, dedicated and ready for a challenge and he shows such an interest in our customers, always putting the customer first.”

This year the awards were sponsored by Towergate Insurance. These awards are held by bira to recognise young independent retailers and reward them in their efforts.

We look forward to welcoming you in store soon; remember we are open in our Bath store 7 days a week!

Any ideas and suggestions you have will be welcomed. You can follow us in many ways:

On Facebook:(https://www.facebook.com/NotJustPets) and Twitter: (https://twitter.com/NotJustPets) and Pinterest: (https://www.pinterest.com/notjustpets/)

We are now on Instagram! – notjustpets Follow us and see some fantastic photos!

We run regular photo competitions, quizzes, offers and promotions on our Facebook and Twitter pages, so why not “like” or “follow” us today!

Get in touch via any of the above, or via our website or email at bathpets@aol.com or telephone us on 01225 461461. Or simply pop in, you’ll be welcome!