Tag Archives: wins

Not Just Pets 10 year Anniversary Charity Open Day a Huge Success

We celebrated our 10th anniversary last month here in our Bath city centre store with a big party and a fun game challenge by the Abbey in Kingston Parade. We managed to raise over £250 for local animal charities. Greyhound rescue West of England and Swindon Reptile Rescue.

The theme of the day was fun, fun, fun with animal education thrown in as always and the staff all dressed in glad rags and local and tourist folk were invited to participate in various ways.

A big draw for the weekend was having celebrity dog listener Tony Knight give a very funny and informative talk to customers on the day. He also ran a three day dog behaviour course based at the store, and the feedback from the participants was fabulous. Not only did they learn so much about themselves and their dogs but they had lots of fun too.

Customers enjoyed cakes, coffee, animal handling, advice and more, and went away with a party bag each, various freebies and samples and probably a raffle ticket.

Janine Tozer owner of the store says “We couldn’t be happier with the outcome of the day. We would like to say huge thank you to all the fabulous local businesses and to our suppliers who gave prizes, samples, or who attended on the day to give nutrition and behaviour advice. A very big thank you indeed goes to Tony Knight, celebrity dog listener and Andy from Rolf Hagen for the Nerf challenge. Our team of staff were brilliant on the day and we would like to thank all our lovely customers who came in and took part. They seem to have a lot of fun too. We were delighted to be able to raise some valuable funds for Greyhound Rescue West of England.”

The raffle was a huge success raising a grand total of £132! The prizes were kindly donated by Society Cafe, Eric Snook’s toyshop, MacDonald Bath Spa Hotel , Shakeaway, Roman Bath and The Fashion Museum, Spirit Photography and also many suppliers including Happy Pet, Ancol and Trixie

We were able to treat all the customers who attended the open day to samples and offers due to the generosity of the companies that supplied free samples and products for prizes. A huge thank you to Applaws, Barking heads, Beapher, Burgess, Burns, Canagan, Wofytrade, Company of Animals, Ezydog, Johnsons, Rosewood, Supreme, Tetra, Kong, Pooch and Mutt, Nature’s Way, Green and Wild and Fish4dogs.

We would like to thank you all for the support. It is lovely to be a part of the Bath community.

 

We look forward to welcoming you in store soon; remember we are open in our Bath store 7 days a week!

Any ideas and suggestions you have will be welcomed. You can follow us in many ways:

Facebook                Twitter             Pinterest

 We are now on Instagram! – notjustpets Follow us and see some fantastic photos!

We run regular photo competitions, quizzes, offers and promotions on our Facebook and Twitter pages, so why not “like” or “follow” us today! 

Get in touch via any of the above, or via our website or email at bathpets@aol.com or telephone us on 01225 461461. Or simply pop in, you’ll be welcome!

 

 

 

Not Just Pets Wins PPRA Retailer of the Year 2015!

We have some fantastic news to share with you all! Not Just Pets has won the prestigious award of Pet Product Retail Association (PPRA) Retailer of the Year for 2015!

The PPRA presented their annual awards at the PATS show this week. The awards are seen as the Gold Star Standard in pet product industry.  The PPRA asked suppliers to choose the retailer of the year using the criteria of business etiquette, professionalism, reputation and store ambience.

“Each member of staff provides excellent, friendly customer service and is always willing to spend time with customers as well as provide after-sales care,” the PPRA said.

The retailers are nominated by their suppliers and one said: “This business [Not Just Pets] goes the extra mile to ensure their customers are well informed, and their needs are catered for in all aspects of pet matters.”

The staff members here in Bath and Frome are delighted to receive this recognition for their work.  The award means a lot to them as it shows their hard work and dedication to the customers and animals has paid off.

“I get to work with some fantastic people who only ever have the best interests of both their customers and the animals in mind. Who would not enjoy that.” Dale Taylor.

“In my time with the company I have had fantastic support and this allows us to develop our skills in a positive environment; personally I have gained confidence in working in retail. I have a passion for animals and it makes me proud to be able to say that I work in a company that puts animal welfare first and that is always looking for ways to further enrich the lives of animals both in store and at home with our customers.” Hannah Coombes.

Janine and Mike Tozer owners of Not Just Pets said

“We are thrilled to win this award and especially as we had no idea we had been nominated by our suppliers. We are very proud of all the team members of Not Just Pets as this really highlights their commitment and hard work and their dedication to good customer service, backed up by sound knowledge with a friendly approach. Fantastic!”

 

We look forward to welcoming you in store soon; remember we are open in our Bath store 7 days a week!

Any ideas and suggestions you have will be welcomed. You can follow us in many ways:

Facebook                Twitter             Pinterest

 We are now on Instagram! – notjustpets Follow us and see some fantastic photos!

We run regular photo competitions, quizzes, offers and promotions on our Facebook and Twitter pages, so why not “like” or “follow” us today! 

Get in touch via any of the above, or via our website or email at bathpets@aol.com or telephone us on 01225 461461. Or simply pop in, you’ll be welcome!

Ashley Wins Two Awards at the Bira Highstreet Conference and Gala!

 Ashley Gale, Manager of our Not Just Pets branch in Larkhall has won two awards at the British Independent Retailer Association (bira) conference and gala held on Thursday 15th May 2014 at the Cotswold Water Park. The awards were presented by Chris Barrie of Red Dwarf and Brittas Empire fame.

Ashley’s first award was for the Young Retailer of the Year in his division of Pet Product Retailer Association (PPRA).

After winning his division, Ashley was then up against four strong candidates, who had won their divisions, for the overall award. The other divisions included hardware, cookware, agriculture, gardening, pet and fashion, across the UK. The judges were unanimous in their vote and chose Ashley as winner of the British Independent Retailer Association (bira) UK Young Retailer of the Year.

Ashley was nominated for this award after all his hard work and dedication to the company. At the age of 16 in 2005 Ashley joined Not Just Pets as a Saturday worker. Enjoying his work and engaging with the business and customers, Ashley progressed and last year was offered the manager position at the Larkhall Store.

Ashley’s prizes include Champagne, certificates and two plaques as well as a place at the prestigious Oxford Summer School for Retail at Oxford University. The School offers the best training and development for retail managers.


Not Just Pets owner Janine Tozer said “We are absolutely delighted and thrilled for Ashley to win this award and we are very proud of him. The prize of a place at the Oxford Summer School for Retail is fantastic and, from an ex-graduate of that school I can confidently say he will thoroughly enjoy it and will learn so much. Ashley deserves this award for his hard work and commitment to our Company. He is always organized, dedicated and ready for a challenge and he shows such an interest in our customers, always putting the customer first.”

This year the awards were sponsored by Towergate Insurance. These awards are held by bira to recognise young independent retailers and reward them in their efforts.

We look forward to welcoming you in store soon; remember we are open in our Bath store 7 days a week!

Any ideas and suggestions you have will be welcomed. You can follow us in many ways:

On Facebook:(https://www.facebook.com/NotJustPets) and Twitter: (https://twitter.com/NotJustPets) and Pinterest: (https://www.pinterest.com/notjustpets/)

We are now on Instagram! – notjustpets Follow us and see some fantastic photos!

We run regular photo competitions, quizzes, offers and promotions on our Facebook and Twitter pages, so why not “like” or “follow” us today!

Get in touch via any of the above, or via our website or email at bathpets@aol.com or telephone us on 01225 461461. Or simply pop in, you’ll be welcome!